"RF Plus™ has become an essential tool for our company, we've gone from having inventory feeling like it is over the place to having it under control and being very accurate. It’s a game changer for us."
— Carl Reilly, Warehouse and Logistics Manager, Crawford Packaging


Rapidly growing packaging and MRO products distributor with two physical warehouses needed to become more efficient in their every day warehousing functions from receiving, put-away, picking, shipping to inventory counts.

With increasing amounts of time spent looking for items and performing cycle counts, Crawford needed a system to track inventory movements in real time and directly integrate into their VISUAL ERP system.


The company purchased RF Plus™ for VISUAL.The rollout and plan was as following:

  • 12 ruggedized handheld computers

  • Wireless network

  • Barcode label printers

  • Phase 1 Head Office deployment consisting of Inbound, IBT, and Picking/Shipping

  • Phase 2 Brampton warehouse, adding inventory count process

Keys to the project’s success:

  • Use of RF Plus’ alias support function, Crawford was able to quickly add supplier’s UPC codes as alias part numbers into VISUAL. This saved having to re-label incoming product.

  • Scanning of the warehouse bin location barcode at put-away, transfers, and picking provided 100% assurance on location of product at all times.

  • Mobile devices made it convenient to perform real-time updating to VISUAL for all transactions.

  • Inter-branch Transfers (IBT) in RF Plus improved accountability and tracking of product movements between facilities

  • Training. Users need more than one training session to get it right.


  • 98% pick accuracy

  • 95% of orders processed by next day

  • Improved inventory visibility and accuracy by over 100%

  • In phase 2, the second facility was up and running within 3 days.

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